Your privacy matters to TrekMitra
This policy explains how TrekMitra collects, uses, stores, and protects personal information when you use our website, organizer tools, and related services.
Effective date: May 1, 2026
1. Information we collect
We may collect information you provide directly, such as your name, email address, phone number, company or organization details, trek preferences, booking details, and any message you submit through forms or support channels.
We may also collect limited technical information such as device type, browser type, pages visited, referral source, and general usage data to improve performance and user experience.
2. How we use your information
TrekMitra may use your information to provide services, respond to inquiries, manage trek bookings, improve product features, send important updates, prevent misuse, and maintain the security of our platform.
3. Sharing of information
We do not sell your personal information. We may share information with trusted service providers, payment partners, infrastructure vendors, or legal authorities when necessary to operate the platform, comply with the law, or protect users and TrekMitra.
4. Data retention
We retain information only for as long as needed for operational, legal, security, and support purposes, or as otherwise required by applicable law.
5. Cookies and analytics
TrekMitra may use cookies or similar technologies to remember preferences, understand site traffic, and improve website functionality. You can manage cookie preferences through your browser settings.
6. Data security
We use reasonable administrative, technical, and organizational safeguards to protect your information. No online system is completely risk-free, but we work to protect the data we handle.
7. Your choices
You may contact us to request access, correction, or deletion of your personal information, subject to legal and operational requirements. You may also opt out of non-essential communication when such options are available.
8. Third-party links
Our website may include links to third-party websites or services. TrekMitra is not responsible for the privacy practices of those third parties, and we encourage users to review their policies separately.
9. Updates to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact us
If you have questions about this policy or how TrekMitra handles data, contact us at info@trekmitra.com.